Shipping policy
Order Processing Time
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All orders are processed within 1–3 business days.
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Orders placed on weekends or holidays are processed the next business day.
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You will receive an email notification as soon as your order has shipped.
Free Shipping
We offer FREE standard shipping on all orders over $100 USD (before taxes and discounts).
Free shipping applies to U.S. orders only.
Shipping Rates & Delivery Estimates
Shipping rates for orders under $100 are calculated at checkout based on product weight, size, and destination.
Apparel & Small Items
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Standard shipping typically takes 3–7 business days.
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Expedited options may be available at checkout.
Large Items (e.g., Lacrosse Rebounders)
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Large or oversized items may require special handling and are shipped via ground freight or oversized parcel services.
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Delivery typically takes 5–10 business days.
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Because of their size, some oversized items may not qualify for free shipping (let me know if you'd like this added or clarified).
Shipping Carriers
We use trusted carriers such as USPS, UPS, and FedEx.
Oversized products may ship with specialized freight carriers.
Order Tracking
When your order ships, you will receive a confirmation email that includes your tracking number. Tracking details may take up to 24 hours to update.
Delivery Issues
If your order is delayed, lost, or arrives damaged:
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Contact us at mike@workplaysports.com.
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We will work directly with the carrier to resolve the issue.
Incorrect or Incomplete Addresses
Please double-check your shipping details at checkout.
Orders returned to us due to incorrect or incomplete addresses may incur additional shipping costs.
Duties & Taxes
Shipping fees do not include any duties, taxes, or additional charges required by your region.